VoIP Monitoring

• Deliver higher quality VoIP services by inspecting key VoIP metrics like jitter, latency and packet loss, in real time and historically
• Analyze VoIP's effect on existing networks and determine VoIP's impact on other business critical applications
• Ensure continued VoIP reliability through the diligent monitoring of QoS parameters and efficiently allocate bandwidth

The landscape of business telephony has shifted. Traditional phones are being replaced by IP phones daily. The increased implementation of new technologies brings with it new challenges in the quality control and assurance departments. VoIP is sensitive to factors like jitter, latency and packet loss that can affect call quality and overall end user experience. The economic advantages of VoIP make it impossible to ignore while at the same time, VoIP quality must be monitored to ensure smooth communications.

That's where ZettaView's complete look at VoIP key performance indicators comes in, both in real time and for historical reporting accuracy. ZettaView will show you the statistics that you need to see, including jitter, latency, packet loss, and round trip time per conversation. But the analysis doesn't stop there. VoIP phones will definitely affect your other business-critical applications and overall network health. That's why it is vital to monitor and document the volume of voice traffic on your network to determine its impact on your overall network performance.

ZettaView also offers the added benefit of providing alarms for all of the important VoIP metrics. This coupled with the most comprehensive historical report generation capability makes for truly unparalleled VoIP troubleshooting. ZettaView boasts over 400 pre-configured reports including voice over IP, applications, IP conversations and more.

Managing converged networks requires a solution as powerful as ZettaView to help control VoIP call quality while simultaneously maintaining overall network health.